Contact Us

Have a question about your order, our products, or anything else? We'd love to hear from you.

Whether you need help choosing a product, have a question about shipping, or need assistance with an order, our team is here to help.

Customer Support

Email: thenovicare@163.com

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)

We aim to respond to all inquiries within 1–2 business days.

For order-related questions, please include your order number in your message so we can assist you more quickly.

Thank you for choosing Thenovicare. We appreciate your support and look forward to helping you.