Terms of service

Terms of Service

Welcome to Thenovicare. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

 

1. General

This website is operated by Thenovicare. Throughout the site, the terms “we,” “us,” and “our” refer to Thenovicare.

By visiting our website, browsing our products, or purchasing from us, you agree to comply with these Terms of Service and any applicable laws and regulations.

If you do not agree with these terms, please do not use our website.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate and up to date.

However, colors and product appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update information, or change product details at any time without prior notice.

3. Orders and Payments

By placing an order, you agree that all information provided during checkout is accurate and complete.

We reserve the right to refuse or cancel an order for reasons including, but not limited to:

Product availability
Pricing or listing errors
Suspected fraudulent or unauthorized transactions
Incorrect customer or shipping information

If an order is cancelled after payment has been processed, the applicable amount will be refunded to the original payment method.

4. Prices

All prices displayed on our website are subject to change without notice.

Any applicable taxes, duties, customs fees, or other charges may be the responsibility of the customer, depending on the destination country and local regulations.

5. Shipping

We will make reasonable efforts to process and ship orders within the estimated timeframe shown on our website.

Shipping times may vary depending on the destination, carrier, customs processing, weather, holidays, or other circumstances beyond our control.

Please make sure your shipping information is correct before completing your order.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please review that policy before making a purchase.

7. Product Use

Our products should be used only for their intended purpose and according to any instructions provided with the product.

For beauty, personal care, and cleaning products, please review the product instructions and applicable warnings before use.

We are not responsible for damage or injury resulting from improper use, misuse, or failure to follow product instructions.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product names, designs, and other materials, is owned by or licensed to Thenovicare unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our prior written permission.

9. Prohibited Use

You agree not to use our website for any unlawful or unauthorized purpose.

You may not:

Violate any applicable laws or regulations
Attempt to gain unauthorized access to our website or systems
Interfere with the operation or security of our website
Use our website to distribute harmful or malicious content
Use our content or products for fraudulent purposes
10. Third-Party Services and Links

Our website may contain links to or use services provided by third parties.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

11. Disclaimer

Our website and services are provided on an “as available” basis.

To the extent permitted by law, we do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We do not guarantee that every product will meet every customer's individual expectations or requirements.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Thenovicare shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

13. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted means that you accept the updated terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Thenovicare operates, unless otherwise required by applicable law.